Privacy Policy

Privacy policy

Hulshof Business Cases B.V (hereafter: Hulshof), is located on Lievelderweg 72 in Lichtenvoorde. Hulshof offers both standard cases and customised cases. Hulshof is a market specialist conceiving and implementing innovative customised concepts for flex workers and mobile workers. Hulshof offers its standard products online through its website. This privacy policy applies when you use the services and/or website of Hulshof.

Hulshof values your privacy very high and process your personal data in line with the General Data Protection Regulation. Your personal data is treated with care and properly secured. In the context of transparency, Hulshof wants to inform you in this way about the way Hulshof processes your personal data and for what purposes.

Use of personal date

In the context of our services, Hulshof collects personal data of our customers, visitors of our websites, recipients of our newsletters, Persons who contact us by phone, applicants and staff.

Hulshof can collect information about you in several ways:

- directly from you, e.g. when you register for a newsletter, crate an account on one of our websites, contact us by phone or through our website;

- directly from you if you visit our website, including information you provide to us through contact forms on our website;

- from third parties, e.g. from companies with which Hulshof is affiliated;

- by consulting public sources or public registers, through our own research and by contacting companies;

- otherwise, e.g. when you visit our website, through the use of cookies, browser fingerprinting (or similar techniques).

Legal principles

Hulshof only collects data from you insofar as there is a legitimate interest for this for us or a third party, if the data is necessary for the implementation of our services, or to meet a legal obligation. For all other cases Hulshof will ask your permission.

Hulshof minimally processes the following data: first name, surname, initials, (invoice) address, place of residence, telephone number, e-mail address, payment details, gender, login details and CoC number. Hulshof can also request other data from you, such as your position or industry in which you work. In addition to the data you provide yourself, Hulshof also records additional information with your permission, such as your IP address and surfing behaviour on the website.

Purposes


Hulshof uses your personal data for various purposes:

1.1 Implementing the agreement, implementing your order as well as progress of the order.

Basis:
necessary for the implementation of the agreement on which it is based.

What data:
address data, initials, e-mail address, telephone number, payment details/invoice details, company name, type of industry/position and possibly CoC number.

1.2 Hulshof also highly values the provision of service. To keep you informed the best way possible from a service point of view, Hulshof will keep you informed by e-mail or telephone about other products and/or services that might be of interest to you.

Basis
: necessary to promote our legitimate interests.

What data: address data, initials, e-mail address, telephone number, payment details/invoice details, company name, contact person, gender, type of industry/position and (possibly) CoC number.

1.3
Sending newsletters.

Basis:

Your permission. You can withdraw your permission at any moment by unsubscribing using the ‘unsubscribe’ link or by sending an e-mail to [email protected]com.

What data: address data, initials, e-mail address, telephone number, company name, contact person, gender, type of industry/position
.

1.4 Hulshof wants to unburden you through targeted advertising. Hulshof uses cookies to monitor how you use our website. By using the website you share data with us through cookies. Hulshof can use this information to create profiles with which Hulshof tries to assess your interests. Advertisement can be tailored to these interests.

Basis:

permission, and necessary for the promotion of our legitimate interests.

What data: for this purpose we process technical data including the IP address of your device, the web or app pages visited, clicking and surfing behaviour, the internet browser with which you surf, previous/future websites visited and the duration of a visit or session, as well as the data known in your personal account, including orders placed, your address and contact details.


1.5 Hulshof also uses the aforementioned data to understand you and other visitors better. Technical information (such as the Internet Protocol (IP) address, date and time of access to the website, search terms used, the pages of the website that you visited and the information you have viewed) is used for the management of the website and to improve the website and its use. This way, Hulshof hopes to better attune its products and services to the wishes of its users.

Basis:

permission and necessary for the promotion of our legitimate interests.

What data: for this purpose we process technical data including the IP address of your device, the web or app pages visited, clicking and surfing behaviour, the internet browser with which you surf, previous/future websites visited and the duration of a visit or session, as well as the data known in your personal account, including orders placed, your address and contact details.


1.6 To allow you to request and exchange information via our website.

Basis: permission and necessary for the implementation of services.

What data: address data, e-mail address, telephone number, payment details/invoice details, company name, contact person, gender, possibly login details, type of industry/position and possibly CoC number.

1.7 In some cases Hulshof will share your data with third parties. Hulshof shares your data with third parties if this is necessary for providing the services and/or products you ordered; e.g. for providing customised products to you. Hulshof bases the provision of your identification and contact details to these third parties on your permission to do so. You have the right to withdraw your permission at any moment. You can do so by contacting us through [email protected].

What data: address data, initials, e-mail address, telephone number, payment details and invoice details, company name, contact person, gender, type of industry/position and possible CoC number.



1.8 With an account on the website you can simply login to our digital services. With an account Hulshof has the option to assign the use of various services and on various devices to one user. This way Hulshof can better attune its services to your needs and interests. For your account, Hulshof records information on your interests and preferences and creates a profile on the basis of these. You can also decide yourself as user what interests and preferences you communicate to us.


Basis
: permission

What data: address data, initials, e-mail address, telephone number, payment details/invoice details, company name, contact person, gender, possibly login details and type of industry/position.

Hulshof takes your wishes and preferences into consideration as much as possible. If you prefer not to be provided with information, you can indicate this upon registering for or editing your account, or in writing of by a-mail to:


If you no longer wish to be informed about the progress of your order by e-mail but by mail, you can let us know using the address mentioned above.


Personal data up to the age of 16

Hulshof does not want to collect data of visitors under the age of 16. However, Hulshof cannot check if a visitor is 16 years or over. If you are convinced that Hulshof has collected data about a minor without parental consent, please contact us via [email protected]com so Hulshof can remove this information in such a case.

Provision to third parties
Sometimes Hulshof shares your personal data with third parties, such as service providers contracted by Hulshof, e.g. service providers or marketing firms, mailing houses and transporters.


In most cases Hulshof shares your personal data with third parties located in the European Economic Space (EES). In occasional cases Hulshof shares your personal data with third parties located outside the EES. In these cases Hulshof will apply appropriate safeguards to ensure that personal data can be passed on legitimately.

Hulshof will make sure that, if applicable, appropriate measures are taken when Hulshof passes on your personal data to third parties. For instance, Hulshof will conclude a processing agreement wherever necessary (in which constraints on the use of your personal data and obligations regarding security of your personal data will be laid down).


Retention period
Hulshof will not keep your data for a longer time than is necessary for the purposes for which they have been collected and processed. Only if Hulshof is obliged by law to do so, or if this is necessary for defending our legitimate rights (e.g. in case of a conflict), Hulshof will keep the data for a longer period of time.

Data for purchasing a paid product/service

7 years

Website user data

2 years

Data of download of (specialised) information

2 years maximum

Data of suppliers

7 years

Complaints customer service

2 years maximum after handling of the complaint

Data about applicants

4 weeks maximum after end of procedure


Inspection, adjustment or removal of data
You have the right to inspect your personal data, have it corrected or removed or to object against processing of your personal data. If you want to make such a request, you can send a request for inspection, correction or removal to [email protected]com
To be sure that the request for inspection was made by yourself, Hulshof asks you to send a copy of your ID with the request and a telephone number on which you can be reached during the day. Hulshof asks you to blacken your pass photo and citizen service number on this copy, to protect your privacy. Hulshof will reply to your request within four weeks.


If you think that Hulshof does not process your personal data correctly, Hulshof informs you of your right to file a complaint with the Personal Data Authority. Of course Hulshof hopes that you will first file your complaint to Hulshof to see if Hulshof can work out a solution with you.

Security of data
Hulshof uses appropriate security procedures for the protection of the personal data processes, to prevent unauthorised persons from gaining access to the data. Your personal data is stored on secured servers. The website uses encryption through SSL.


If you are under the impression that your data is not properly secured or if there are indications of abuse, please contact us on the address mentioned above or via [email protected]com.

Furthermore, Hulshof tries to ensure that Hulshof keeps your personal data accurate and up-to-date. Hulshof therefore kindly requests you to inform Hulshof of any changes in your personal data (such as a change in your contact details). If you have created a new account on one of our websites, you can change the data in this account yourself.


Use of cookies
In the provision of its services Hulshof uses cookies. More information on the use of cookies and similar technologies is found in this cookie statement.


Changes
Hulshof reserves the right to make changes in the privacy policy, so we recommend you regularly check the privacy policy on any adjustments. This version dates from December 2018.



Questions
If you have any questions, remarks or complaints on Hulshof’s privacy policy or the processing of hour personal data, you can contact us on the e-mail address: [email protected] or by mail to Hulshof business cases, Lievelderweg 72, 7131 MD Lichtenvoorde.